Privacy Policy
Learn how RateMyClean protects your data, manages your preferences, and respects your personal privacy.
Introduction & Scope
Welcome to RateMyClean. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website, use our service comparison tools, and tell you about your privacy rights and how the law protects you.
This privacy policy applies to all services offered by RateMyClean across the United States. By engaging with our platform to review or request cleaning services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: Includes first name, last name, username, or similar identifier provided when leaving a review or requesting a quote.
- Contact Data: Includes email address, telephone numbers, and property address required for cleaning service inquiries.
- Service Request Data: Details regarding cleaning types, property types, and preferred dates submitted through our platform.
- Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting, and device information.
- Usage Data: Information about how you interact with our website, comparison tables, and rating features.
How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To process and deliver your service request to top-rated cleaning companies based on your selected criteria.
- To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
- To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
- To use data analytics to improve our website, services, marketing, customer relationships, and experiences.
- To verify and display customer reviews and ensure the authenticity of the feedback on our platform.
We do not sell your personal data to third parties. We only share specific Request Data with our vetted cleaning partners when you explicitly ask us to match you with a service provider.
Contact Information
If you have any questions about this privacy policy, our privacy practices, or if you wish to exercise your legal rights regarding your data, please contact our data privacy manager using the details below: